Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to tic@ticsea.cn
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 24 hours!
Pre Sale Questions
The lead time is about 7 days. In all cases we will try to accommodate your needs. In most cases we are able to do so.
Our ticsea.com only open to the US.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.
Visa, Master, and PayPal payment.
Please take a picture or screenshot of the problem you met and send it to tic@ticsea.cn.
We are a manufacturer. OEM & ODM service can be supplied according to your requirements.